Rules : Service Crew

  • Service Crews must check in and out at all Service Areas including start and finish locations in order that a member of staff can locate them in case of a query or emergency.
  • If your team withdraws, you must inform the Service Area staff and hand in the team’s tally card.
  • Service Crews and team members not walking at the time must stay within the perimeter of the parking area for the Service Area and must not walk to meet their teams. Should they do so, it will be assumed that they have made contact with their team and a penalty will be imposed.
  • Service Crews must not visit Checkpoints under any circumstances and they must not intercept their teams anywhere else en-route other than at the stipulated Service Areas.
  • Any change of Service Crew (including vehicle) should be notified to the relevant staff member at the Service Area where the change occurs.
  • Each team must have only one vehicle with Service Crew.
  • Service Crews must carry a comprehensive first aid kit.
  • Service Crews cannot service more than 1 team.
  • Service Crews and teams must only communicate with each other at Service Areas.
  • Communication by any means between teams and Service Crews en-route between Service Areas will incur a penalty and possible disqualification.
  • Service Crews of classes A, B, E, S & V will be able to view their teams tracking data on a smart phone or device. This is to alleviate parking congestion at some of the smaller or busier service locations. For example, when teams depart Firle Beacon, services crews will use the tracking data to time their arrival at Alfriston to be no sooner than 20 minutes ahead of their team. Service Crews will be advised of any other restricted locations on the day. To comply with safeguarding rules, Service Crews must not share their teams login and password for the tracking data with anybody else. Do not attempt to contact or search for teams that you notice have lost their way, in this instance you will notify the checkpoint staff who will then instigate the necessary actions. Contravening these rules will result in a time penalty or disqualification.
  • Service Crews of Open Class may, at their discretion and provision, elect to track their teams progress by use of modern technology. Note that trackers will be provided to any Open Class teams formed entirely of young persons.
  • The “Team Service Crew” poster provided must be clearly displayed in the front windscreen of your Service Vehicle.
  • Cooperate with staff regarding parking and noise at Service Areas in order to minimise any disruption to local residents and landowners and other users of the South Downs.
  • Should the team retire at a Checkpoint, the Service Crew must remain at the next Service Area and the organisers will arrange for the team to be brought to them.
  • The organisers require a contact telephone number for the Service Crew for use in case of a query or emergency. The Service Crew must be available on this number at all times.
  • The Service Crew has a joint responsibility with their team, to check and ensure that the safety and emergency team equipment that is stipulated on the kit list, remains with the hikers at all times, including phones or trackers.. None of the mandated equipment must find its way into the Service Vehicle during the hike. This is a particular problem for Classes B, E & S, whereby the team-mate that is about to take rest, may need to handover equipment before doing so.
  • If any of the teams emergency mobile phones are replaced for any reason at a Service Area, then the Service Crew has a joint responsibility to notify the checkpoint staff of the replacement number.
  • Please also refer to the section titled “Arrangements for Arriving at The Start and Finish Locations.”
  • Service Crew to ensure that trackers are handed over to checkpoint staff at the end of the hike.